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Posts Tagged ‘negotiate home repairs’

Negotiate a Bad Home Inspection Report.

Tuesday, April 28, 2009 posted by Tommi Crow

You thought your home was in good condition, but surprise… the home inspector says otherwise.   You have already reduced the house to a rock bottom price to get a sale.  This is the first offer you’ve had in months or ever.   What can you do to save the deal or should you???

Stay Calm.  Don’t Freak Out.

In slow markets, seller’s have every reason to panic when they learn about inspection problems.  First, they have no idea how the buyer will react to the report.  If the report is really bad, they know it is likely that the buyer will back out of the deal.   In the best case scenario, they know that more rounds of negotiations and repair requests lists are back in play.   Uncertainity, helplessness and frustration make it easy to freak out, but it is crucial that seller’s stay focused and remain calm.

The first thing the seller must do when they hear about a problem is to keep quiet.  They should resist the natural urge to curse the inspector and they should say absolutely nothing, until the buyer presents a request for repairs.   Some buyer’s aren’t surprised at all that a home might need some repairs.  Also, they may not view the repairs as negatively as the seller does.  Best advise is to not borrow trouble.  Wait for the report, before jumping to conclusions.

Keep Your Head.  Negotiate.

The good news is that if you receive a repair request list, the buyer didn’t walk and they are still interested in the purchase.   Plan to review and discuss the list with an open mind.  Chat with your Realtor, if you are using one.  Talk the situation over with a repair professional.  Get bids on big ticket items, before you go back to the buyer, or you agree/disagree to anything on the list.

Many times, seller’s find that they can get repairs done for less than they think.  Or, sometimes, the seller can make the repair themselves.   If cash flow is a problem, many contractors will agree to wait until the closing to be paid.  The goal is to create a win-win atmosphere and don’t hate the messenger, no matter how bad the news is initially.

Reassure the Buyer.  Stay Focused on Closing the Deal.

Reassure the buyer that you want to fix any major issues with the house.  Get multiple bids from legitimate contractor’s for major repairs.  Multiple bids are powerful because many times the buyer (especially the first time buyer) is scared about the costs of future problems, so they increase the numbers a bit.    Sometimes, after the see that the repair isn’t urgent or may not be as expensive as they thought, the buyer will relax a bit, setting the stage for better negotiations.

Remember that everything about repair requests is negotiable and the options are endless.   The seller can fix all the items on the list, they can agree to fix any real problems and ignore cosmetic issues, they can offer the buyer a cash credit at closing, reduce the sales price, or do absolutely nothing at all, depending on the value of the contract and what they can afford to do.  

In Conclusion.

If you receive a bad home inspection, please remain calm and cool headed.  Focus on a win-win compromise with the buyer.  And, gather all the facts and figures before commenting, if you want to keep the deal alive.  In the long run, honest communication is always key and addressing the problems eliminates the likelihood of lawsuits later.  

Thank you for visiting   The website where Seller’s can place a Free for Sale or Rent Property Listing and post their property on the MLS and  And, buyer’s can search for thousands of great properties with ease and privacy.  

Home Repair Requests. What Items Should Sellers Fix?

Thursday, September 11, 2008 posted by Tommi Crow

Every offer to purchase a home will contain a repair contingency.   The contingency will outline the options for seller and buyer, in the likely event that repair issues are discovered during the buyer’s property inspection. 

Before we begin to address the repair issues, I would like for all sellers and buyers to remember that there is no perfect home.  Every house, new or old, will most certainly turn up a list of repairs.   If you are a buyer searching for a perfect house, you can stop searching.   There are no perfect houses.

The purpose of home inspections is to identify safety issues or serious (ie: expensive) problems that are in need of repair, before the buyer complete’s the home purchase.  The buyer will use an inspection report to compile a list of repairs that they want the seller to fix, before closing.   Since both parties desire to maximize their cash, sellers are often left to make a decision about which repairs are necessary or reasonable, and which are not. 

So, what helpful facts should sellers and buyers know about handling repair requests?

  1. First, all Buyers should have an independant, professional home inspection and seller’s should only accept inspection reports done by a qualified, home inspector.  Sellers are not obligated to accept the opinions of the buyer, the buyer’s friend or cousin, or any non-professional, for that matter.
  2. The Buyer should provide a copy of the inspection report, along with the list of items they want the seller to fix.   If the seller hasn’t received a copy of the report, they should ask the buyer to provide it, before responding to the buyers repair request.
  3. The Buyer should not “nit pick”.  A request for repairs should focus on major problems and safety issues.   The buyer should not ask the seller to fix cosmetic problems, such as a bad paint job or peeling wallpaper.  The buyer should have addressed those issues in the purchase offer, during their initial walk through.
  4. If a seller receives a long list of repairs, they can consider offering a home warranty that covers major defects.  This insurance can save a deal by easing the buyer’s fear that the home is a money pit.  For a few hundred dollars, companies such as American Home Shield, provide an insurance policy at closing, which  covers major items and gives the buyer peace of mind.
  5. In a buyer’s market, they often want everything fixed.  Sometimes the seller can ascertain inside information about which “big ticket” items are the most important to the buyer, but the seller should always keep in mind that they risk the buyer walking, if they don’t agree to complete the entire list of repairs.
  6. When a seller is presented with a lengthy repair list, they should remember that known problems become material facts.  If a seller declines to fix buyer requested repairs, the problems are now “known” and must be disclosed to any future purchaser, in the event the buyer walks and the deal falls through.
  7. If a seller wants to cooperate with a buyer, but is unable or unavailable to oversee repairs, the buyer might be willing to accept a cash credit at closing to cover the expense estimates.   Many buyer’s are comforted by the fact they can use the seller’s money and hire their own contractors to make the repairs in a way the seller may not have done.

What Repairs Requests are Deal Breakers?  Which are Reasonable for the Seller to Refuse?

  1. Lender Required Repairs-Any problem noted on an appraisal, such as a bad roof or structural problem, is grounds for the bank to refuse to lend money on the property until the problem is fixed and the structure is properly protected.   Sellers are advised to make all repairs noted on an appraisal.  They affect the buyer’s ability to borrow funds and complete the purchase.
  2. Leaking Pipes-It is not unreasonable to ask a seller to repair water leaks and the damage which the leaks may have caused.  Unrepaired leaks raise mold issues and other problems seller’s don’t want to have if the deal falls through.
  3. Water Penetration-Sellers should address water penetration issues.  Most are caused by improper drainage of water away from the home.  Adjusting the grade or installing a french drain is usually the fix. 
  4. Roofing System-As stated in item #1, the seller should expect to repair or replace their roof, if deferred maintanence has caused water penetration issues.   If your roof is in good shape, sellers can aleviate problems ahead of time, by providing the buyer with a roof certificate, since most inspectors do not cover roof inspections.
  5. HVAC and Hot Water Heaters-Usually, age is a good indicator of whether the seller should replace these systems.  The average life expectancy of a HVAC system is about 20 years, and about 10 years for a water heater.  It is not unusual for the buyer to ask for new systems, if the existing ones are on their last legs, but these are big ticket items for the seller to repair, so no easy answer here. 
  6. “Tar Paper” Sewer Lines, aka “Orangeburg” Sewer Pipes-These pipes, which are made from tar paper, are famous for collapsing.  Generally, they last about 30 years before they disintegrate.  While replacing sewer lines is expensive, they are an item most sellers will replace.
  7. Unsafe Decking or Handrails-Sellers should generally fix any items that effect the safety of the occupants, or are matters of local code enforcement.
  8. Galvanized Water Pipes-Many homes built 30 years ago have galvanized, steel water pipes.   These pipes become clogged with minerals overtime, which is often the cause of low water pressure.  These type of pipes are also prone to rust and leaks.  While it isn’t unreasonable to expect the seller to fix leaks, few sellers are willing to replace all the plumbing lines.
  9. Electrical System-The electrical panel should be safe and not overloaded.  The breakers should be marked with the name of the area of the home that they service.  Sellers, again should expect to repair any safety or fire issues that are found during the inspection.   If your home was built before 1960, it is likely the electrical service is Ungrounded, meaning the plugs have only two outlets.   Most sellers will refuse to rewire a house, simply because the service is Ungrounded, since it does not cause any problems.  A tip might be for the seller to offer to run “Romex” from the electrical panel to any new receptacles that the buyer intends to use for sensitive electronics and large appliances.  As a general rule, buyers who require grounded wiring should be looking for newer homes.
  10. Foundation or Wet Basement-These are difficult issues that effect the very structure the home is built on.  These homes are best purchased “as is” at a steep discount.   Buyers should always think twice about purchasing a home with this type of problem.  Problems with or repairs to these systems never go away.  These are material defects and must be disclosed to any future purchaser.

Before seller’s make a judgement about what items they will, or will not, repair, they should strongly consider that we are in a buyer’s market.  Buyers are hard to come by and they have a lot of home choices available to them.  If you need to sell, you should realize that it is likely the buyer will walk, if you refuse to address reasonable problems with your home.  In addition, if another buyer comes along in the future, it is likely they will ask that the same items be fixed.  Smart sellers should take a deep breath, and if you have to err, do it on the side of caution.   A qualified buyer has a great deal of value in this marketplace.  Please don’t lose your deal over a small deferred maintanence issue.

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